We are unable to provide any of the following information regarding our prisoners over the telephone:

• If someone is within our Custody, has been released or transferred to another prison
• Prison numbers / dates of birth
• Court dates or which court they are attending
• Release dates and times
• Property / Money queries
• Prisoners Wellbeing

If you are enquiring to confirm if a friend or relative is within our Custody, then please email findaprisoner@justice.gov.uk

If you would like to contact our Family Link Worker please email LG.Familylinkworker@sodexogov.co.uk or call 01159 669254.

Please be aware that if you are concerned about a prisoner's safety, health or wellbeing, please contact the prison Family Line on 01159 669208 and speak with a member of the Safer Custody Staff.

Prisoner numbers can only be provided by the prisoner.

If you are a friend or relative enquiring about property or money you have sent in then please write a letter to the prison addressed to either the Property Department or Finance Department at HMP Lowdham Grange, Old Epperstone Road, Lowdham, Nottingham, N14 7DA

If you are experiencing difficulties sending in money via the secure payment system, then please contact the secure payment system directly

If your query is regarding what kind of items you can send into the prison, this will be provided to you via the prisoner

If you are a former prisoner enquiring about either money or property you have at the prison, please write to the Finance / Property Department at the above address

We are unable to pass on messages from friends and relatives

Find us

We have found that some Satellite Navigation systems sometimes struggle to find us, should this be the case please try the following postcode NG14 7BZ.

The prison is located about 9 miles northeast of Nottingham city centre on the A6097 Doncaster to Leicester Road, about 2 miles north of Lowdham village. It is signposted off the A6097. We have a large visitors car park with disabled parking located adjacent to the Visitors Centre.

Travelling by car from M1

• exit at junction 26 onto the A610 to Nottingham/Bulwell/Stapleford
• turn left on to the B6004 Stockhill Lane
• continue to follow the B6004 down Mill Street and Soutwark Street
• slight left onto A60 Mansfield Road
• at the roundabout take the 2nd exit onto A614 Ollerton Road
• turn right onto the B6386 Oxton Road
• at Nottingham Road take the 3rd exit onto A6097 Oxton Bypass
• follow the signs to Lowdham Grange

Travelling by bus

A bus visit to Lowdham is equally straightforward. Take the 101/201 from Nottingham Victoria Centre to Magna Carta public house in Lowdham village. From there, take a taxi to the prison.

Travelling by rail

Trains also make a connection for visitors to Lowdham, although they are less frequent. Take the main line to Nottingham and then catch the local rail service between Nottingham and Lowdham village. From there, take a taxi to the prison.